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Thursday
1 Thanks
My broadband activation date is tomorrow. I’ve received my router today and Openreach have text me today to tell me to plug my router in before tomorrow morning and text them READY when done. I’ve pl...
a month ago
1 Thanks
Folks, I have been unable to log on to the web-site for ‘Woosh’ bicycles: https://wooshbikes.co.uk/ I get a message advising that ‘you have exceeded the maximum number of requests today. Pl...
a week ago
1 Thanks
Hi, I’ve got an issue with my hub 2 and I have a TP Link Router/Modem that is compatible with Fibre from cabinet. In order to log in I need the user name and password that Plusnet have allocated ( n...
2 weeks ago
1 Thanks
Hello,
This morning when trying to access the internet through my phone and iPad I was receiving the message that ‘no internet available’. The hub was running ok with blue light showing. I used the...
2 weeks ago
Tried raising an issue via https://www.plus.net/help/report-a-problem/
But the text reply says the plusnet bot can't match my mobile number to my broadband.
This is despite me havin...
2 weeks ago
I use ThinkBroadband's Line Quality Monitor (BQM) to keep an eye on my recently upgraded to FTTP Internet connection and up until midnight it was working fine. But at exactly midnight pinging my Frit...
2 weeks ago
Good afternoon,
Is there an idiot's guide anywhere to using the Hub 2 in bridge mode i.e. VDSL to Hub 2 to existing router? Is it as simple as connecting the Hub 2 to the phone line ...
2 weeks ago
1 Thanks
Internet is sluggish but connection speed is fine.
Did a PING on the Plusnet DNS server and got
Pinging 212.159.6.9 with 32 bytes of data: Request timed out. Request timed out. Request timed o...
3 weeks ago
...here a way to request this without posting on publicly readable forums?
3 weeks ago
Hi,
This is probably one for any staff monitoring, but if anyone else can help with any element, please chip in.
We're on standard ADSL, with a minimum guaranteed speed of about 25Mb, until about...